A Study on Perception of Trainers regarding Effectiveness of Training Programmes in Banking Sector

Ritu Narang1 and Athar Mahmood2

1Department of Business Administration, University of Lucknow, Lucknow – 226007, U.P., India
2Jaipuria Institute of Management, Vineet Khand, Gomti Nagar, Lucknow- 226010, U.P., India
1E-mail: ritu_vnarang@yahoo.co.in, 2E-mail: samahmood@jiml.ac.in  

Abstract

In the context of training in banking sector, the present study attempts to develop a reliable and valid scale to measure the trainer’s perceptions towards training programmes conducted in the banking sector. The data collected from a sample of 125 trainers, on analysis, results in a 13-item scale with Cronbach’s alpha value 0.86 and the reliability of subscales ranging from 0.86 to 0.64. The validated instrument, based on construct validity, comprises of five dimensions: behavioural aspect, interpersonal aspect, desired outcomes, daily jobs and related issues, and knowledge. Regression analysis shows the relative significance of various dimensions with behaviour aspect having the maximum significance. Finally, the paper discusses the applicability of the scale.

Keywords: Trainers, Banking Sector, Perception, Training Programmes