|A Comparative Study on TQM Implementation, among Certified and Noncertified Auto Component Manufacturers|
Department of Management Studies, Dayananda Sagar College of Engineering, Bangalore, India
This research paper examines the factors that are critical for the successful implementation of a TQM programme among auto component manufacturers. It draws a comparison between the CSFs (critical success factors) in certified companies and the non-certified companies in India.
Keywords: Total Quality Management, Critical success Factors, Auto Component Industry